Shipping Policy

1. Order Processing

Orders placed on movefit86.xyz are normally processed within 1 to 3 business days, excluding weekends and public holidays. Once the order is prepared for dispatch, tracking or shipment details will be provided where available.

2. Shipping Method and Delivery Estimate

We use standard courier delivery for customer orders. Standard courier shipment is free, and the estimated delivery period is usually 3 to 5 business days after dispatch.

3. Delivery Timeline

Delivery times are estimates only. Courier delays, weather, public holidays, customs checks, high parcel volume, service disruptions, or other events outside our control may affect the actual delivery date.

4. Tracking

When a tracking number is available, customers may use it on the courier website to check the latest parcel status.

5. Address Accuracy

Customers are responsible for providing complete and correct delivery details. MOVEFIT 86 SDN. BHD. is not responsible for failed or lost delivery caused by incorrect, incomplete, or outdated information supplied by the customer.

6. Returned Parcels

If a parcel is returned because of an incorrect address, failed delivery attempt, or refusal to receive the parcel, additional shipping fees may be required before the order can be resent.

7. Lost, Delayed, or Damaged Shipments

If a parcel is delayed, lost, or received damaged, please contact us at movefit_86@outlook.com with your order information so we can assist with checking the matter with the courier.